a manifesto for pragmatic product management
new wave product by scott colfer
‘New Wave Product’ adapts product management for the ‘tertiary sector’ or service sector.
The focus of the book is non-profit services such as public services, local government, charities, healthcare, and higher. Product operating models are popular in these spaces but product management rarely works ‘as is’ since it’s not designed for essential services run by large, old, complicated organisations often supporting entire nations, including the most vulnerable members of society.
This manifesto for pragmatic product management will help you make a product approach work within complicated services.
“No notes on this, I loved it. i felt very seen.”
— AS, Public Sector Product Leader
“the last book like this i picked up and wanted to finish in one go was the phoenix project.”
— TOR, Public Sector Product Leader
About Scott
Scott's been led digital strategy, transformation, and product for a decade. He shaped nonprofit product in the public sector, co-writing the 'Digital Data and Technology' (DDaT) role description for product management, contributed to the GDS Service Standard, and using it to introduce investment review for value in the heart of Government. He founded the Product Leaders Community, the largest network of its kind in the UK for over 100 product leaders from Central Government, Local Government, Higher Education, Healthcare, and Charities.
Scott's worked with great organisations including BBC Young Reporter, Catch22, Department for Education, Diabetes UK, European Commission, General Assembly, Google.org, Inside Job Productions, Mind Of My Own, Ministry of Justice, New Philanthropy Capital, University of Cambridge, University of Sheffield, Westminster City Council, and Young Dads Collective.
